Support

Answers to common questions, troubleshooting tips, and a direct way to reach the developer behind Shatranj.

Contact us

Found a bug, hit a snag, or have an idea for Shatranj? Send an email and we will get back to you as soon as we can.

support@uctechnologies.inWe aim to respond within 48 hours.

Quick help

Getting started

Start a game against a bot, jump into a puzzle, or set up pass-and-play from the home screen.

Bots & difficulty

Difficulty is chosen when a new game starts. Pick a lower level for a relaxed match or a higher one for a test.

Puzzles

Puzzles are grouped into six categories, from fundamentals to mate in one, so you can train a specific skill.

Pass & play

Share one device with a friend and hand it back and forth after each move. No account needed.

Frequently asked questions

Does Sataranj work without an internet connection?

Yes. Bots, puzzles, and pass-and-play all work fully offline. Only the local multiplayer mode uses a Wi-Fi connection between devices on the same network.

How do I start a game?

From the home screen, choose how you want to play: take on a bot, solve a puzzle, or start a pass-and-play or local multiplayer match. Pick your difficulty if you are playing a bot, then make your first move.

How do I change the bot difficulty?

Difficulty is chosen when you start a new bot game. Pick a lower level for a relaxed match or a higher level for a tougher challenge. If a game feels too easy or too hard, start a new one at a different level.

What is Stockfish?

Stockfish is a world-class open-source chess engine. In Sataranj it runs on your device and powers the bots you play against, giving you a strong and consistent opponent at every level.

Can two people play on the same device?

Yes. Pass-and-play mode lets two players share a single device and play a full game together.

How do I report a bug or request a feature?

Email support@uctechnologies.in. For bugs, include what happened, what you expected, the steps to reproduce it, your device and OS, and the app version if you know it. Feature ideas are welcome too.

Troubleshooting

The app will not open

Restart your device and try again.
Make sure you are running the latest version from Google Play.
If the problem continues, reinstall the app and email us with your device details.

The game feels slow or choppy

Close other apps running in the background.
Restart the app and start a new game.
Higher bot levels may take slightly longer to think.

A bot is too strong or too weak

Difficulty is set when a new game starts — try a different level.
Lower levels are better for learning; higher levels test your calculation.

A puzzle will not load or seems stuck

Leave the puzzle and open it again.
Restart the app if the screen does not respond.
Send us the puzzle details so we can take a look.

Still need help?

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